Christine Satchell, Paul Dourish. Beyond the user: use and non-use in HCI. In Marcus Foth, Jesper Kjeldskov, Jeni Paay, editors, Proceedings of the 21st Australasian Computer-Human Interaction Conference, OZCHI 2009: Open 24/7, Melbourne, Australia, November 23-27, 2009. Volume 411 of ACM International Conference Proceeding Series, pages 9-16, ACM, 2009. [doi]
Abstract is missing.