Emmanuelle Savarit. How Is User Research Essential in Making e-Government Accessible to All?. In Masaaki Kurosu, editor, Human-Computer Interaction. Theories, Methods, and Human Issues - 20th International Conference, HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part I. Volume 10901 of Lecture Notes in Computer Science, pages 178-197, Springer, 2018. [doi]
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