Steve Sawyer, Fuyu Yi. The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate. In Michael Barrett, Elizabeth J. Davidson, Catherine A. Middleton, Janice I. DeGross, editors, Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - IFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada. Volume 267 of IFIP Advances in Information and Communication Technology, pages 199-209, Springer, 2008. [doi]
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