Should we teach in hybrid mode or fully online? A theory and empirical investigation on the service-profit chain in MBAs

Laurent Scaringella, Anna Górska, Dennis Calderon, Jose Benitez 0001. Should we teach in hybrid mode or fully online? A theory and empirical investigation on the service-profit chain in MBAs. Information & Management, 59(1):103573, 2022. [doi]

Abstract

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