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Crossing the Chasm Between the Real World and Business Process Management

Markus Schief, Benedikt Schmidt. Crossing the Chasm Between the Real World and Business Process Management. In Witold Abramowicz, Rainer Alt, Klaus-Peter Fähnrich, Bogdan Franczyk, Leszek A. Maciaszek, editors, INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany. Volume 177 of LNI, pages 280-287, GI, 2010.

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