Facing Reality: Simulating Deployment of Anger Recognition in IVR Systems

Alexander Schmitt, Tim Polzehl, Wolfgang Minker. Facing Reality: Simulating Deployment of Anger Recognition in IVR Systems. In Gary Geunbae Lee, Joseph Mariani, Wolfgang Minker, Satoshi Nakamura, editors, Spoken Dialogue Systems for Ambient Environments - Second International Workshop on Spoken Dialogue Systems Technology, IWSDS 2010, Gotemba, Shizuoka, Japan, October 1-2, 2010. Proceedings. Volume 6392 of Lecture Notes in Computer Science, pages 122-131, Springer, 2010. [doi]

Abstract

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