ISO 33020 Cornerstone or Pitfall of Process Improvement

Tomas Schweigert, Michael Philipp. ISO 33020 Cornerstone or Pitfall of Process Improvement. In Xabier Larrucea, Izaskun Santamaria, Rory V. O'Connor, Richard Messnarz, editors, Systems, Software and Services Process Improvement - 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings. Volume 896 of Communications in Computer and Information Science, pages 318-328, Springer, 2018. [doi]

Abstract

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