Björn Senft, Holger Fischer, Simon Oberthür, Nitish Patkar. Assist Users to Straightaway Suggest and Describe Experienced Problems. In Aaron Marcus, Wentao Wang 0007, editors, Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part I. Volume 10918 of Lecture Notes in Computer Science, pages 758-770, Springer, 2018. [doi]
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