Social reference and digital reference: Online question answering practices in two diverse communities

Pnina Shachaf, Howard Rosenbaum, Eileen G. Abels, Marie L. Radford, Lynn Silipigni Connaway, Rich Gazan, Chirag Shah. Social reference and digital reference: Online question answering practices in two diverse communities. In Thriving on Diversity: Information Opportunities in a Pluralistic World - Proceedings of the 72nd ASIS&T Annual Meeting, ASIST 2009, Vancouver, BC, Canada, November 6-11, 2009. Volume 46 of Proceedings of the Association for Information Science and Technology, pages 1-5, Wiley, 2009. [doi]

@inproceedings{ShachafRARCGS09,
  title = {Social reference and digital reference: Online question answering practices in two diverse communities},
  author = {Pnina Shachaf and Howard Rosenbaum and Eileen G. Abels and Marie L. Radford and Lynn Silipigni Connaway and Rich Gazan and Chirag Shah},
  year = {2009},
  doi = {10.1002/meet.2009.1450460116},
  url = {https://doi.org/10.1002/meet.2009.1450460116},
  researchr = {https://researchr.org/publication/ShachafRARCGS09},
  cites = {0},
  citedby = {0},
  pages = {1-5},
  booktitle = {Thriving on Diversity: Information Opportunities in a Pluralistic World - Proceedings of the 72nd ASIS&T Annual Meeting, ASIST 2009, Vancouver, BC, Canada, November 6-11, 2009},
  volume = {46},
  number = {1},
  series = {Proceedings of the Association for Information Science and Technology},
  publisher = {Wiley},
}