Khurram Shahzad, Jelena Zdravkovic. A Goal-Oriented Approach for Business Process Improvement Using Process Warehouse Data. In Anne Persson, Janis Stirna, editors, The Practice of Enterprise Modeling, Second IFIP WG 8.1 Working Conference, PoEM 2009, Stockholm, Sweden, November 18-19, 2009. Proceedings. Volume 39 of Lecture Notes in Business Information Processing, pages 84-98, Springer, 2009. [doi]
Abstract is missing.