Amir M. Sharif, Zahir Irani. User Adoption of a CRM-based Information System Within a Financial Services Organization: An Empirical Analysis. In Izak Benbasat, Ali R. Montazemi, editors, Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, Ontario, Canada, August 14-17, 2008. pages 235, Association for Information Systems, 2008. [doi]
Abstract is missing.