Mahmood Sharif, Kevin A. Roundy, Matteo Dell'Amico, Christopher Gates 0002, Daniel Kats, Lujo Bauer, Nicolas Christin. A Field Study of Computer-Security Perceptions Using Anti-Virus Customer-Support Chats. In Stephen A. Brewster, Geraldine Fitzpatrick, Anna L. Cox, Vassilis Kostakos, editors, Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019. pages 78, ACM, 2019. [doi]
Abstract is missing.