Beijun Shen, Xin Huang, Kai Zhou, Wenwei Tang. Engineering Adaptive IT Service Support Processes Using Meta-modeling Technologies. In Jürgen Münch, Ye Yang, Wilhelm Schäfer, editors, New Modeling Concepts for Today s Software Processes, International Conference on Software Process, ICSP 2010, Paderborn, Germany, July 8-9, 2010. Proceedings. Volume 6195 of Lecture Notes in Computer Science, pages 200-210, Springer, 2010. [doi]
Abstract is missing.