Amit P. Sheth, Dimitrios Georgakopoulos, Stef M. M. Joosten, Marek Rusinkiewicz, Walt Scacchi, Jack C. Wileden, Alexander L. Wolf. Report from the NSF workshop on workflow and process automation in information systems. ACM SIGSOFT Software Engineering Notes, 22(1):28-38, 1997. [doi]
Abstract is missing.