From Benchmarks to Business Impact: Deploying IBM Generalist Agent in Enterprise Production

Segev Shlomov, Alon Oved, Sami Marreed, Ido Levy, Offer Akrabi, Avi Yaeli, Lukasz Strak, Elizabeth Koumpan, Yinon Goldshtein, Eilam Shapira, Nir Mashkif, Asaf Adi. From Benchmarks to Business Impact: Deploying IBM Generalist Agent in Enterprise Production. In Sven Koenig, Chad Jenkins, Matthew E. Taylor, editors, Fortieth AAAI Conference on Artificial Intelligence, Thirty-Eighth Conference on Innovative Applications of Artificial Intelligence, Sixteenth Symposium on Educational Advances in Artificial Intelligence, AAAI 2026, Singapore, January 20-27, 2026. pages 40423-40431, AAAI Press, 2026. [doi]

Abstract

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