Charles A. Shoniregun, Adebola Omoegun, Diepriye Brown-West, Oleksandr Logvynovskiy. Can eCRM and Trust Improve eC Customer Base?. In 2004 IEEE International Conference on E-Commerce Technology (CEC 2004), 6-9 July 2004, San Diego, CA, USA. pages 303-310, IEEE Computer Society, 2004. [doi]
Abstract is missing.