Business Process Management - S-BPM a New Paradigm for Competitive Advantage?

Robert Singer, Erwin Zinser. Business Process Management - S-BPM a New Paradigm for Competitive Advantage?. In Hagen Buchwald, Albert Fleischmann, Detlef Seese, Christian Stary, editors, S-BPM ONE - Setting the Stage for Subject-Oriented Business Process Management - First International Workshop, Karlsruhe, Germany, October 22, 2009. Revised Selected Papers. Volume 85 of Communications in Computer and Information Science, pages 48-70, Springer, 2009. [doi]