C. Estelle Smith, Irfanul Alam, Chenhao Tan, Brian C. Keegan, Anita L. Blanchard. The Impact of Governance Bots on Sense of Virtual Community: Development and Validation of the GOV-BOTs Scale. PACMHCI, 6(CSCW2):1-30, 2022. [doi]
@article{SmithATKB22a,
title = {The Impact of Governance Bots on Sense of Virtual Community: Development and Validation of the GOV-BOTs Scale},
author = {C. Estelle Smith and Irfanul Alam and Chenhao Tan and Brian C. Keegan and Anita L. Blanchard},
year = {2022},
doi = {10.1145/3555563},
url = {https://doi.org/10.1145/3555563},
researchr = {https://researchr.org/publication/SmithATKB22a},
cites = {0},
citedby = {0},
journal = {PACMHCI},
volume = {6},
number = {CSCW2},
pages = {1-30},
}