Scaling up public transport usage: a systematic literature review of service quality, satisfaction and attitude towards bus transport systems in developing countries

Eugene Sogbe, Susilawati, Chee Pin Tan. Scaling up public transport usage: a systematic literature review of service quality, satisfaction and attitude towards bus transport systems in developing countries. Public Transport, 17(1):1-44, March 2025. [doi]

@article{SogbeST25,
  title = {Scaling up public transport usage: a systematic literature review of service quality, satisfaction and attitude towards bus transport systems in developing countries},
  author = {Eugene Sogbe and Susilawati and Chee Pin Tan},
  year = {2025},
  month = {March},
  doi = {10.1007/s12469-024-00367-6},
  url = {https://doi.org/10.1007/s12469-024-00367-6},
  researchr = {https://researchr.org/publication/SogbeST25},
  cites = {0},
  citedby = {0},
  journal = {Public Transport},
  volume = {17},
  number = {1},
  pages = {1-44},
}