A self-learning approach to improving service quality in outsourcing of engineering design using operational data

Vandana Srivastava, A. Sharfuddin, Subhash Datta. A self-learning approach to improving service quality in outsourcing of engineering design using operational data. IJCAT, 48(4):307-320, 2013. [doi]

@article{SrivastavaSD13,
  title = {A self-learning approach to improving service quality in outsourcing of engineering design using operational data},
  author = {Vandana Srivastava and A. Sharfuddin and Subhash Datta},
  year = {2013},
  doi = {10.1504/IJCAT.2013.058353},
  url = {http://dx.doi.org/10.1504/IJCAT.2013.058353},
  researchr = {https://researchr.org/publication/SrivastavaSD13},
  cites = {0},
  citedby = {0},
  journal = {IJCAT},
  volume = {48},
  number = {4},
  pages = {307-320},
}