Enrique Stanziola, Mauricio Minuto Espil, Luis Landoni, Santiago Montoya. Hidden Negative Social Effects of Poor e-Government Services Design. In Maria Wimmer, Hans Jochen Scholl, Åke Grönlund, Kim Viborg Andersen, editors, Electronic Government, 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings. Volume 4084 of Lecture Notes in Computer Science, pages 150-161, Springer, 2006. [doi]
Abstract is missing.