Yulia Stavenko, Alexander Gromoff. A Study of the Subject-Oriented Approach for Automation and Process Modeling of a Service Company. In Albert Fleischmann, Werner Schmidt, Robert Singer, Detlef Seese, editors, Subject-Oriented Business Process Management - Second International Conference, S-BPM ONE 2010, Karlsruhe, Germany, October 14, 2010. Selected Papers. Volume 138 of Communications in Computer and Information Science, pages 192-206, Springer, 2010.
Abstract is missing.