Analysing Customer Engagement of Turkish Airlines Using Big Social Data

Fie Sternberg, Kasper Hedegaard Pedersen, Niklas Klve Ryelund, Raghava Rao Mukkamala, Ravi Vatrapu. Analysing Customer Engagement of Turkish Airlines Using Big Social Data. In 2018 IEEE International Congress on Big Data, BigData Congress 2018, San Francisco, CA, USA, July 2-7, 2018. pages 74-81, IEEE, 2018. [doi]

Abstract

Abstract is missing.