Zeljko Stevic, Irena Dalic, Dragan Pamucar, Zdravko Nunic, Slavko Veskovic, Marko Vasiljevic, Ilija Tanackov. A new hybrid model for quality assessment of scientific conferences based on Rough BWM and SERVQUAL. Scientometrics, 119(1):1-30, 2019. [doi]
Abstract is missing.