Linda Tetzlaff, David R. Schwartz. The use of guidelines in interface design. In Scott P. Robertson, Gary M. Olson, Judith S. Olson, editors, Conference on Human Factors in Computing Systems, CHI 1991, New Orleans, LA, USA, April 27 - May 2, 1991, Proceedings. pages 329-333, ACM, 1991. [doi]
Abstract is missing.