Using Reference Models for business Process Improvement: A Fuzzy Paradigm Approach - researchr publication

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Oliver Thomas, Otmar Adam, Peter Loos. Using Reference Models for business Process Improvement: A Fuzzy Paradigm Approach. In Witold Abramowicz, Heinrich C. Mayr, editors, Business Information Systems, 9th International Conference on Business Information Systems, BIS 2006, May 31 - June 2, 2006, Klagenfurt, Austria. Volume 85 of LNI, pages 47-57, GI, 2006.

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