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Improving web user satisfaction by ensuring usability criteria compliance: The case of an economically depressed region of Europe

María del Carmen Suárez Torrente, Patricia Conde Clemente, Ana Belén Martínez Prieto, Aquilino Adolfo Juan-Fuente. Improving web user satisfaction by ensuring usability criteria compliance: The case of an economically depressed region of Europe. Online Information Review, 40(2):187-203, 2016. [doi]

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