The asymmetric effect of review valence on numerical rating

Hsiu-Yuan Tsao, Ming-Yi Chen, Hao-Chiang Koong Lin, Yu Chun Ma. The asymmetric effect of review valence on numerical rating. Online Information Review, 43(2):283-300, 2019. [doi]

Authors

Hsiu-Yuan Tsao

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Ming-Yi Chen

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Hao-Chiang Koong Lin

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Yu Chun Ma

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