Fang-Mei Tseng, Ju-yin Weng. Integrating Service QFD and TRIZ for a Lucky Draw System Design: The Case Study. In 2017 IEEE 7th International Symposium on Cloud and Service Computing, SC² 2017, Kanazawa, Japan, November 22-25, 2017. pages 189-193, IEEE, 2017. [doi]
Abstract is missing.