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Yuan-Hsin Tung, Shian-Shyong Tseng, Jui-Feng Weng, Tsung-Ping Lee, Anthony Y. H. Liao, Wen-Nung Tsai. A rule-based CBR approach for expert finding and problem diagnosis. Expert Syst. Appl., 37(3):2427-2438, 2010. [doi]
Abstract is missing.