Robbie Uahi, José Luís Pereira, João Varajão. Improving Work Allocation Practices in Business Processes Supported by BPMS. In Álvaro Rocha, Hojjat Adeli, Luís Paulo Reis, Sandra Costanzo, editors, Trends and Advances in Information Systems and Technologies - Volume 1 [WorldCIST'18, Naples, Italy, March 27-29, 2018]. Volume 745 of Advances in Intelligent Systems and Computing, pages 989-995, Springer, 2018. [doi]
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