Kanji Ueda, Takeshi Takenaka, Nariaki Nishino. Service as Artifact: Reconsideration of Value Cocreation. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 307-316, Springer, 2015. [doi]
Abstract is missing.