Karthikeyan Umapathy, Sandeep Purao, John W. Bagby. Investigating IT Standardization Process Through the Lens of Theory of Communicative Action. In Vijayan Sugumaran, Victoria Y. Yoon, Michael J. Shaw, editors, E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life - 15th Workshop on e-Business, WEB 2015, Fort Worth, Texas, USA, December 12, 2015, Revised Selected Papers. Volume 258 of Lecture Notes in Business Information Processing, pages 40-53, Springer, 2015. [doi]
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