Identifying drivers and hindrances of social user experience in web services

Kaisa Väänänen-Vainio-Mattila, Minna Wäljas, Jarno Ojala, Katarina Segerståhl. Identifying drivers and hindrances of social user experience in web services. In Elizabeth D. Mynatt, Don Schoner, Geraldine Fitzpatrick, Scott E. Hudson, W. Keith Edwards, Tom Rodden, editors, Proceedings of the 28th International Conference on Human Factors in ComputingSystems, CHI 2010, Atlanta, Georgia, USA, April 10-15, 2010. pages 2499-2502, ACM, 2010. [doi]

Abstract

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