Gerrit C. van der Veer, Stephen Guest, Willem F. G. Haselager, Peter Innocent, Eddy McDaid, Lars Oestreicher, Michael J. Tauber, Ulfert Vos, Yvonne Wærn. Designing for the mental model: an interdisciplinary approach to the definition of a user interface for electronic mail systems. In David Ackermann, Michael J. Tauber, editors, Mental Models and Human-Computer Interaction 1 [selected papers of the 6th Interdisciplinary Workshop in Informatics and Psychology, Schärding, Austria, June 1987]. pages 253-288, North-Holland, 1987.
Abstract is missing.