Engineering User Requirements for e-Government Services: A Dutch Case Study

Lex van Velsen, Thea van der Geest, Marc ter Hedde, Wijnand Derks. Engineering User Requirements for e-Government Services: A Dutch Case Study. In Maria Wimmer, Hans Jochen Scholl, Enrico Ferro, editors, Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings. Volume 5184 of Lecture Notes in Computer Science, pages 243-254, Springer, 2008. [doi]

Abstract

Abstract is missing.