Neeta Verma, Lokesh Joshi. Guidelines for Indian government websites: standards for enhancing web usability. In Jim Davies, Tomasz Janowski, editors, ICEGOV 2009, Proceedings of the 3rd International Conference on Theory and Practice of Electronic Governance, Bogota, Columbia, November 10-13, 2009. Volume 322 of ACM International Conference Proceeding Series, pages 281-286, ACM, 2009.
Abstract is missing.