Marcello Visconti, Rodolfo Villarroel. Managing the Improvement of SCM Process. In Markku Oivo, Seija Komi-Sirviö, editors, Product Focused Software Process Improvement, 4th International Conference, PROFES 2002, Rovaniemi, Finland, December 9-11, 2002, Proceedings. Volume 2559 of Lecture Notes in Computer Science, pages 35-48, Springer, 2002. [doi]
Abstract is missing.