Imesha Denagama Vitharanage, Denise Toman, Wasana Bandara, Rehan Syed. Process improvement benefits realization: insights from an Australian university. In Jan vom Brocke, Jan Mendling, Michael Rosemann, editors, Proceedings of the Industry Forum at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, September 1-6, 2019. Volume 2428 of CEUR Workshop Proceedings, pages 154-165, CEUR-WS.org, 2019. [doi]
Abstract is missing.