Amy Voida, Ellie Harmon, Ban Al-Ani. Bridging between organizations and the public: volunteer coordinators' uneasy relationship with social computing. In Joseph A. Konstan, Ed H. Chi, Kristina Höök, editors, CHI Conference on Human Factors in Computing Systems, CHI '12, Austin, TX, USA - May 05 - 10, 2012. pages 1967-1976, ACM, 2012. [doi]
Abstract is missing.