Katja Walentowitz, Daniel Beimborn, Tim Weitzel. The Impact of Business/IT Social Network Structures on IT Service Quality. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 108, Association for Information Systems, 2010. [doi]
Abstract is missing.