Effective KPI development using environment-based design (EBD) methodology: A case study of airline KPI system

Xiaoying Wang, Hongyi Cao, Jiami Yang, Yong Zeng 0004. Effective KPI development using environment-based design (EBD) methodology: A case study of airline KPI system. Transactions of the SDPS, 28(1):42-52, 2025. [doi]

Abstract

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