A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification

Jui-Yang Wang, Min-Feng Kuo, Jen-Chieh Han, Chao-Chuang Shih, Chun-Hsun Chen, Po-Ching Lee, Richard Tzong-Han Tsai. A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification. In Seong-Bae Park, Thepchai Supnithi, editors, Proceedings of the IJCNLP 2017, Tapei, Taiwan, November 27 - December 1, 2017, System Demonstrations. pages 17-20, Association for Computational Linguistics, 2017. [doi]

Abstract

Abstract is missing.