Online Consumers' Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective

Xueqin Wang, Kum Fai Yuen, Chee Chong Teo, Yiik Diew Wong. Online Consumers' Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective. Int. J. Electronic Commerce, 25(2):230-260, 2021. [doi]

Authors

Xueqin Wang

This author has not been identified. Look up 'Xueqin Wang' in Google

Kum Fai Yuen

This author has not been identified. Look up 'Kum Fai Yuen' in Google

Chee Chong Teo

This author has not been identified. Look up 'Chee Chong Teo' in Google

Yiik Diew Wong

This author has not been identified. Look up 'Yiik Diew Wong' in Google