Xueqin Wang, Kum Fai Yuen, Chee Chong Teo, Yiik Diew Wong. Online Consumers' Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective. Int. J. Electronic Commerce, 25(2):230-260, 2021. [doi]
@article{WangYTW21, title = {Online Consumers' Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective}, author = {Xueqin Wang and Kum Fai Yuen and Chee Chong Teo and Yiik Diew Wong}, year = {2021}, doi = {10.1080/10864415.2021.1887699}, url = {https://doi.org/10.1080/10864415.2021.1887699}, researchr = {https://researchr.org/publication/WangYTW21}, cites = {0}, citedby = {0}, journal = {Int. J. Electronic Commerce}, volume = {25}, number = {2}, pages = {230-260}, }