The Effect of Process-Oriented Organizational Design on Firm Performance: A Comparison of Manufacturing and Service Organizations

Doris Weitlaner. The Effect of Process-Oriented Organizational Design on Firm Performance: A Comparison of Manufacturing and Service Organizations. In Stefan Oppl, Albert Fleischmann, editors, S-BPM ONE - Education and Industrial Developments - 4th International Conference, S-BPM ONE 2012, Vienna, Austria, April 4-5, 2012. Proceedings. Volume 284 of Communications in Computer and Information Science, pages 236, Springer, 2012. [doi]

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