Marco Winckler, Monique Noirhomme-Fraiture, Dominique L. Scapin, Gaëlle Calvary, Audrey Serna. Design and Evaluation of e-Government Applications and Services (DEGAS 2009). In Tom Gross, Jan Gulliksen, Paula Kotzé, Lars Oestreicher, Philippe A. Palanque, Raquel Oliveira Prates, Marco Winckler, editors, Human-Computer Interaction - INTERACT 2009, 12th IFIP TC 13 International Conference, Uppsala, Sweden, August 24-28, 2009, Proceedings, Part II. Volume 5727 of Lecture Notes in Computer Science, pages 959-960, Springer, 2009. [doi]
Abstract is missing.