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Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality

Stephen C. Wingreen, Natasha C. H. L. Mazey, Stephen L. Baglione, Gordon R. Storholm. Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality. Electronic Commerce Research, 19(2):339-371, 2019. [doi]

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