Catherine G. Wolf, John M. Carroll, Thomas K. Landauer, Bonnie E. John, John Whiteside. The role of laboratory experiments in HCI: help, hindrance, or ho-hum?. In Ken Bice, Clayton H. Lewis, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1989, Austin, Texas, USA, April 30 - June 4, 1989. pages 265-268, ACM, 1989. [doi]
Abstract is missing.