Kok Wai Wong, Chun Che Fung, Tamás D. Gedeon, D. Chai. Intelligent data mining and personalisation for customer relationship management. In 8th International Conference on Control, Automation, Robotics and Vision, ICARCV 2004, Kunming, China, 6-9 December 2004, Proceedings. pages 1796-1801, IEEE, 2004. [doi]
Abstract is missing.